In a letter to its customers and partners, HP has outlined what measures it is taking in response to the COVID-19 outbreak.
As part of HP’s response, the company reassured that it is leveraging its global supply chain and is working closely with suppliers to continue delivering products and services for its customers.
HP’s said that the company was taking several steps, like increased cleaning of its facilities and stepping up screening practices at all HP sites to limiting travel, implementing work from home policies for employees, and cancelling HP events and meetings in favour of virtual options.
HP has increased its customer support operations through its global support website for customers and partners needing assistance during this time.
Enrique Lores, President and CEO of HP added: “We are also putting HP’s resources behind efforts to assist in the public health response. The HP Foundation has donated $1 million (€880,000) to support recovery efforts and donated PCs and printers to help hospitals in affected areas get up and running.
“This situation is going to be with us for some time and we will continue to monitor it closely and act accordingly.
“Though our business touches every corner of the world, we share a common culture that’s built on integrity, responsibility and trust. These values have long guided HP – and we will continue to come together as one HP committed to the wellbeing of the communities we serve around the world.
“The entire HP leadership team and I are ready to support you in the coming weeks and months. Do not hesitate to reach out to us or our teams at any time.”
