Konica Minolta Business Solutions U.S.A., Inc. announced it has completed an extensive rebrand of its enterprise content management (ECM) product portfolio and organisational design in an effort to support customers with their digital transformation (DX).
Moving forward, Konica Minolta will use Intelligent Information Management (IIM) as an all-encompassing term for its content, process and analytics services in support of the digital workforce.
As the ECM industry has evolved in recent years, Konica Minolta said it has kept pace by expanding its capabilities beyond standard automated workflow, offering business process automation, robotic process automation, analytics and more. By rebranding and creating a dedicated practice, Konica Minolta said it aims to accelerate its DX efforts and expand its capabilities in the area of professional services coupled with valued-added software-as-a-service offerings.
“Konica Minolta continues to advance our DX strategy with ongoing investments in strategic partnerships, advanced workflow capabilities and organisational design in an effort to better serve our customers in areas that are essential to driving business transformation,” said Sam Errigo, COO, Konica Minolta. “As one of our core business areas, the IIM branding demonstrates our commitment to growth in emerging facets of the intelligent connected workplace.”
As IIM, Konica Minolta has refined the pillars within this practice, with all solutions scalable to serve customers of all sizes. These pillars include:
- Workflow Process Collaboration and Management
- Content and Case Management
- Business Process Outsourcing
- Intelligent Automation and Robotic Process Automation
- Business Process Automation and Analytics
- Business Process Management
“In our IIM practice, it’s becoming more than just digitising information and taking digital content and allowing for storage, access, security and workflow. It’s extended beyond that to include a host of other functions that are designed to make business process operations more intelligent, simplified and more efficient,” said Ron Thompson Jr., Vice President, IIM, Konica Minolta. “Our practice continues to evolve, and by connecting all of these intelligent digital solutions together under one umbrella, we are truly creating a digital platform for our customers that supports the intelligent connected workplace.”
