A new report, titled The Automation Gap, from Ricoh UK has identified a potential growth opportunity for the print sector with over half of businesses believing they have failed to invest in technology to drive their industry forward.
The report, which examines attitudes and adoption of automation from more than 150 key stakeholders across the sectors of printing, imaging and associated digital services, found that while nearly 80% of the printing industry wants to automate to improve efficacies, over half (52%) of businesses are still running on legacy or manual systems. Further, more than two thirds of the industry (66%) anticipate increased investment in business process automation.
Simon Isaacs, National Sales Director, Ricoh UK added: ”When it comes to print services, document storage, signing and delivery, automation has to be the next ‘business-as-usual’ implementation. Evolution is a central part of business success and the results of our survey demonstrate just how eager the print sector is to drive innovation and utilise automation to improve the quality of service and productivity of their employees.”
This research has far-ranging implications for many industries but has a particular impact on those reliant on print services, such as public sector agencies.
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