(Credit: Computer Dealer News)
Ricoh Canada Inc. has announced the national launch of Ricoh IT Services in completion of the rebranding and expansion of Graycon IT.
The transition from Graycon IT to Ricoh marks Ricoh’s strategic commitment towards expanding its Services portfolio, according to the OEM.
Ricoh IT Services specialises in the design, implementation, security and support of infrastructure, cloud and networking systems. It builds on Ricoh Canada’s focus towards Empowering Digital Workplaces in serving Insightful IT.
Ricoh says its global history of innovation combined with an appreciation for local insight enables Ricoh IT Services to help organisations stay competitive, compliant and secure through the delivery of customised solutions. Supported by a network of certified and trained IT Services professionals, Ricoh IT Services also supports the growth of its customers through enhanced customer service, and productivity.
“The completion of the rebrand allows us to present a national unified brand and a seamless customer centric experience that Ricoh is known for,” said Eric Fletcher, Vice President Marketing, Ricoh Canada Inc. “We look forward towards working with our small and medium-sized customers to maximise our combined capabilities in the delivery of Managed IT Services.”
Existing Graycon IT customers will continue to receive the same level of service they have always enjoyed but with the added benefit of having full access to Ricoh Canada’s expertise, customer service and technical support network. This access will help customers explore Ricoh’s expansive portfolio from Print Management and Audio Visual products to Analytics.
