Brother’s printers have received the award for the best retail printers in the Australian market from 2019 Finder Retail Awards.
The OEM announced their win in the Printers category of this year’s Finder Retail Awards. To determine the winners, Finder, Australia’s most visited comparison site, collated over 34,000 customer reviews from 4,000 Australians on purchases made in the past 24 months. Considered the most comprehensive retail customer survey in Australia, the results compared the costs and benefits of Australia’s most popular products to crown the winning brands, Brother explained.
“These awards are based on the opinions of real Australians on the products they use on a daily basis, not lab testing on brand new products”, said Frank Restuccia, Co-Founder and Director of Finder.
“The awards cut through the sales speak to give shoppers confidence that they’re purchasing from a trusted brand, as rated by other consumers,” he added.
More than 100 brands were named as finalists across 69 consumer product categories, proving to be the biggest Finder Awards programme yet. The printer segment had consumers rate their devices across performance and reliability, value for money, design, ease of use, features, and toner cost.
“We are thrilled to see Brother take home another award based on positive customer feedback. While we endeavour to manufacture high quality, cost effective products, the real value comes from providing the best customer service experience”, said Stefanie Dixon, Marketing Manager (SMB) at Brother International Australia.
“Brother will continue to strive for the greatest value and experience out of its products, and we hope to maintain ongoing positive feedback from our customers, as a leading provider of retail printers here in Australia,” Dixon concluded.
