Konica Minolta Business Solutions is the winner of a Buyers Lab (BLI) PaceSetter award 2020-2021 in Ease of Use: Enterprise Devices.
The company received this distinction from Keypoint Intelligence, the independent evaluator of document imaging software, hardware and services. Keypoint Intelligence based its selection on comprehensive testing and research, determining which OEM has incorporated the highest degree of end-to-end ease of use in the design of their enterprise devices.
To determine who leads the market, Keypoint Intelligence carried out a study on functionality in every-day usage situations in enterprise work scenarios. With the award, Keypoint Intelligence recognises the importance of this factor in Konica Minolta’s product design and development. Researching what customers do with their devices and which functions are needed the most, Konica Minolta created a unique, large control panel that is fully tiltable.
This screen provides easy access to all basic settings and touch navigation for a pleasant and effective user experience. Keypoint Intelligence further stated: “Konica Minolta is very strong when it comes to typical print, scan and copy functions, what really separates these next-generation products form the competition are the apps onboard tools, and innovations (…).”
Florian Loske, Manager Office Product Management, Konica Minolta Business Solutions Europe added: “We are especially proud to receive this award, as it shows that we are on the right track in the way we develop and deliver new solutions. We put the customers and the users with their needs and routines in the centre. Then we design solutions to intuitively fit around these needs: Because in the end, technology should adapt to the users and not the users to technology.”
