Konica Minolta Business Solutions (UK) Ltd announced its new partnership with Paradigm Business Solutions.
Paradigm Business Solutions was conceived and founded by Directors Rob Carey and Rob Hewett, who both have decades of industry experience and expertise, including sales and account management roles at Konica Minolta.
Rob Carey, Co-Founder and Director of Paradigm Business Solutions said: “The print market is evolving so we knew Paradigm Business Solutions needed to offer something more than just traditional managed print. From our experience, we believe Konica Minolta offers the best and most reliable print products, and with its broad portfolio of scan and document management solutions it fits perfectly into what we want to offer to meet market demands.”
Fellow Co-Founder and Director Rob Hewett added, “Having both previously worked for Konica Minolta we follow the same values of putting customers first, delivering what you promise and providing quality and value for money. Lots of channel resellers have been bought out since the pandemic and this can create a ‘revolving door’ of contacts for smaller customers. Paradigm Business Solutions is here to fill that gap by delivering a personal touch – Rob and I are here to speak to customers directly – which instils trust and ensures we provide a fully hands-on approach.”
Launched on 1st April this year, Paradigm Business Solutions was conceived to address what the founders saw as a noticeable gap in the market for accountability and consideration for even the smallest customer. Based in the Southeast of England, the company delivers managed solutions for single or multiple sites across the UK in any sector.
Rob Carey commented: “We always say we are small enough to care but large enough to deliver, which enables us to appeal to virtually any industry sector or customer across the country. Working in close partnership with Konica Minolta, we provide a winning combination of the class-leading technology and support of a global provider, with the reassurance of personal service.”
The considerable value of the new partnership is also echoed by Cameron Mitchell, Business Leader for Indirect Channel at Konica Minolta Business Solutions (UK) Ltd, “With a major trend towards consolidation within the channel and with many resellers considering their exit plan, we need VARs that are here to stay. Paradigm Business Solutions has seen a clear gap in the market for an agile and dedicated provider that can build real trust and has brilliantly grasped the opportunity. We are very excited to see this new energetic business enter the market and proud to be working with Rob and Rob, who having worked for us directly in the past completely understand the Konica Minolta brand and reputation for quality and service and embody the same ethos and can go the extra mile to ensure the customer’s experience is an exemplary one.”
