Laser printer parts manufacturer Metrofuser has launched an online Service Pro Challenge and Certification programme.
This free programme allows service people to see how they compare with other HP printer technicians worldwide. In addition, some companies are using the programme to test printer technician job applicants and new hires. The test results are shared on a public leader board using first name last initial only.
Sharable digital certificates will be awarded to users that receive 70% or better grades. These verifiable credentials can be shared on platforms such as Linkedin, Indeed, Field Nation, Guru, Workmarket, Upwork, Bark, Fiverr and more.
Questions were curated from the Metrofuser’s 19-year history of providing HP printer service training and 60,000 technical support calls. The questions were further vetted by industry printer service veterans, the company added.
The Printer Service Pro Challenge tests skills in the following areas:
- Error Code Familiarity
- Image Defect Troubleshooting
- Paper Jam Diagnostic Abilities
- Printer Network Knowledge
- Colour Printer Understanding
- Firmware Problem-Solving
- Print Driver Fundamentals
- Take the challenge
To take the challenge click here.
