Scott Odom shares his thoughts on the first year of the SmartMate brand in Europe.
Scott Odom, heads up Ninestar’s team in Europe and reflected on the first year of the SmartMate brand in Europe and how its remanufactured printer cartridge solution has grown in the market.
“In this past year, we have confidently established ourselves as the premier solution in the market,” said Scott Odom, a veteran with 35 years of experience in the imaging supplies industry. He leads a team that collectively boasts over 130 years of experience.
“Our sales continue to surge because we combine the best of what China has to offer with a local team based in Germany, Netherlands, Portugal, and Serbia.”
“Both SmartMate, private-labeled and white box products have been immensely popular,” Odom said. “It has a lot to do with our experienced, responsive, and dependable team, which offers strong customer support with the ability to communicate in English, German, Dutch, French, Serbian, Hungarian, Italian, and Spanish.”
According to Odom, Ninestar’s private-labeled product offering has been in significant demand by distributors, major regional players, MSP/BSD providers, and online retailers.
Odom added: “Here at Ninestar, we can confidently assure the quality, safety, and integrity of our A3 and A4 toners, ink cartridges, ribbons, labels, and printer parts.”
Odom highlighted the advantages of SmartMate’s branded and private label products offerings and services, including:
- Swift 2–3-day delivery covering 90% of Europe.
- A well-stocked 5,000 sqm warehouse in the Netherlands, where inventory levels are continuously monitored and replenished to meet demand.
- Prompt same-day responses with comprehensive backup support.
- 100% recyclable, plastic-free packaging solutions enable customers to conserve energy and reduce their carbon footprint.
“As we embark on our second year, I am confident that Ninestar can offer a perfect alternative to OEM products,” Odom declared. “Our commitment to unwavering excellence and environmental responsibility positions us as an industry leader, delivering a proven standard of service to address the evolving needs of our loyal valued customers, partners, and end-users.”
