by stefanie | Feb 17, 2022 | Around the Industry
Ricoh has been successfully recertified to the Customer Service Excellence (CSE) accreditation, a recognition for its continuous improvement and innovation across Customer Service teams. The CSE is assessed by Société Générale de Surveillance (SGS) – the world’s...
by stefanie | Oct 19, 2021 | Around the Industry
Cisco announced its Partner Awards for the North Central Select Region and recognised Marco employees Jered Schock and Bryce Nelson for their outstanding partnership. Cisco named Schock the Most Strategic Account Manager of the Year for the North Central region....
by stefanie | May 31, 2021 | Around the Industry
Tech Data has named Amanda Lettmann as Vice President of Global Customer Experience. Tech Data announced that Amanda Lettmann joined the company as the Global Vice President of Customer Experience. The company explained that Amanda will guide the global strategic...
by stefanie | Mar 22, 2021 | Around the Industry
Ricoh USA, Inc. announced that Dr. Marlene Kolodziej has been named a Bronze Stevie Award winner for Woman of the Year in Customer Service category in the 15th annual Stevie Awards for Sales & Customer Service. More than 2,300 nominations from organisations of all...
by stefanie | Jan 8, 2021 | Around the Industry
Canon U.S.A., Inc. announced its Customer Service Centre has been certified as a Centre of Excellence by BenchmarkPortal for the 12th consecutive year. This award recognises the company for achieving world-class grading across BenchmarkPortal’s Performance Matrix...
