Canon India takes its services mobile

Canon India takes its services mobile

Canon India announced the launch of its new mobile applications, Canon Care and Mobile CMP, and WhatsApp services. The company said that its new mobile applications endeavour to strengthen Canon’s prowess in delivering end to end customer support, thereby...
ECI wins Gold Stevie Award

ECI wins Gold Stevie Award

The company was recognised in the Customer Service Team of the Year – Recovery Situation category. ECI Software Solutions announced it has been awarded a Gold Stevie Award in the 2020 Stevie Awards for Sales & Customer Service. The company was recognised in...
Instant Ink confuses customers

Instant Ink confuses customers

Ryan Sullivan shared on Twitter that after he cancelled his $4.99 (€4.50) charge from HP only labelled “Instant Ink”, his printer stopped working. Ryan Sullivan bought a HP printer over a year ago and seemingly unknowingly to him, he subscribed to the HP Instant Ink...
Canon India focuses on customer service

Canon India focuses on customer service

Canon India showcased its service prowess with its Canon Technical Excellence Centre in Noida. Highlighting its knowhow in delivering end-to-end customer support, Canon India shared its plans to further expand its expertise in the customer service domain. Referred to...
Ricoh finalist for Customer Service Award

Ricoh finalist for Customer Service Award

Incite Group has named Ricoh among marquee brands recognised for innovation, exemplary performance and leadership in the customer service space. Ricoh USA, Inc. has been named to the shortlist for the Incite Customer Service Awards, which celebrate innovation,...