by stefanie | Aug 15, 2022 | Products and Technology
The company has been reviewing a reason for the prompt “…damage Drum Cartridge” on Canon 053/059 series printers. When testing the replacement chips on toner cartridges for use in Canon 053/059 series devices, Zhono engineers found that the prompt “Printing possible,...
by stefanie | Jul 28, 2022 | Products and Technology
Zhono has released a new article discussing “atypical” prompts occurring with toner cartridge chips in some Sharp devices. Zhono said its customers have reported that three kinds of atypical prompts have sometimes appeared when new cartridges and new chips were placed...
by stefanie | Jan 6, 2022 | Products and Technology
The latest article in Zhono’s series of “how to” article series looks at colour “ghost printing” on the Ricoh 03 and 04 series copiers. Zhono said that its customers have reported color “ghost images” (see figure 1) on printed pages using the Ricoh 03 & 04 series...
by stefanie | Jan 4, 2022 | Products and Technology
In a latest “How To” article, the company discusses three points to consider for the latest firmware update for the HP CF500 series devices. Zhono explains that on 22 November 2021, HP released the latest firmware version 20211109 (previous firmware version 20201021),...
by stefanie | Apr 12, 2021 | Products and Technology
In this latest article, Zhono offers a solution for the “replace waste toner box” alert on the Sharp MX-60/61 series devices. When the waste toner box is full on Sharp MX60 series copiers...