Canon care for Canadian customers

Canon care for Canadian customers

Canon has launched a new online Customer Support service for its users in Canada. The ‘Unlimited’ customer support will handle a range of issues that users may have, reports menafn.com, and claims that “whenever you experience any of the following critical Canon...
Konica Minolta appear at Dubai summit

Konica Minolta appear at Dubai summit

The OEM’s Middle Eastern division has taken part in the first ever Gulf Print & Pack Summit in the United Arab Emirates. The Dubai summit feature organisations from across the commercial printing and packaging industry, gathered together to discuss the region’s...
Epson accused of ‘bricking out’ cartridges

Epson accused of ‘bricking out’ cartridges

Multiple users of Epson hardware have registered complaints regarding one of the OEM’s recent firmware updates. WCPO reports the story of one user, Carol Spaulding of North Kentucky, who agreed to what seemed like an innocuous update on her PC. “I got a message on the...
Mombasa remanufacturer wins OEM approval

Mombasa remanufacturer wins OEM approval

Coastal Image Technologies, a Mombasa-based business which has been making compatible toner cartridges for the last 12 years, has transformed into a “technology enterprise” with ties to global brands. The story of the company’s success was published in a recent...
The ink cartridge ‘scam’ explained

The ink cartridge ‘scam’ explained

A video claiming that ink cartridges are a “scam” has gone viral on the internet. YouTuber Gregory Austin McConnell’s 12-minute video details how the cost of ink cartridges is so high compared to the cost of the printers themselves, something he first noticed whilst...